Thinking with the Customer in Mind

Thank you to Black Ambition for inviting me to participate in their Decode The Encoded series that’s focused on closing the opportunity and wealth gap through entrepreneurship. Special thanks to Josephine (Fien) Bertrams Christine Joseph Amberle Thompson

Gail Scott thank you and the team for the amazing work behind the scenes to make the podcast possible.

Watch the episode below:

https://www.youtube.com/watch?v=7p-ePYRqsdc

Black Ambition

We have a new episode of Decode the Encoded featuring Michael A. Byron: Thinking with the Customer in Mind. 

Michael A. Byron, former Head of Supplier Diversity at Walmart, joins us in a conversation on leading with empathy to create community. 

As a results driven leader and executive, Michael advocates for inclusion and entrepreneurship. He emphasizes the importance of team building and delivering world class customer service.

Watch here: https://lnkd.in/e8kK42Cw